WhatsApp is preparing to allow third-party messaging apps on its platform ahead of the implementation of the European Union’s Digital Markets Act in March.
The person quoted in the report stated that there is a conflict between providing an easy way to offer interoperability to outside parties while still maintaining WhatsApp’s privacy, security, and integrity standards. However, they are satisfied with the current solution. It is not known if other companies such as Telegram are planning to introduce interoperability support with WhatsApp. Additionally, Meta is working on incorporating support for other chat applications into Messenger.
According to a recent report, interoperability between WhatsApp and Messenger will initially focus on exchanging text messages, sending images, voice messages, videos, and files. However, calls and group chats will be added later. It’s important to note that users will have the option to opt-in, meaning they can choose whether or not they want to participate in exchanging messages with third parties. This is crucial in preventing potential spam and scams, as mentioned by Brouwer.
Users of WhatsApp who choose to participate will now be able to see messages from other apps in a separate section located at the top of their inbox. Despite WhatsApp having worked on its interoperability plan for over a year, it will still take some time for third-party chats to become available on users’ apps. Failure to comply with the EU DMA may result in fines of up to 10% of the company’s total worldwide annual turnover, or up to 20% in the event of repeated infringements.